Ragently Ragently
Transparent pricing

Pick the plan that fits

No hidden costs. No long contracts. Start today with 7 days free trial.

Starter

For webshops getting started with AI customer service

$39 /month
  • 100 conversations per month
  • 1 agent
  • Agentic AI included
  • Shopify integration
  • 10 documents
  • Email support
Pro

For high-volume teams that need full control

$179 /month
  • 2,500 conversations per month
  • Up to 10 agents
  • Agentic AI with custom actions
  • Up to 5 integrations + API access
  • Unlimited documents
  • No branding
  • Priority email + live chat + onboarding call

Prices in USD ($). Shopify stores are billed through Shopify: in euros when the store's Shopify billing currency is EUR, otherwise in US dollars — at the same amounts. Every plan starts with a 7-day free trial.

Compare all features

See what's included in each plan

Starter
Pro
Conversations per month
100
2.500
Extra conversations
€0,35
€0,09
Max. agents
1
10
Starter
Pro
Unlimited Q&A / FAQ
Document uploads
10
Unlimited
Multiple knowledge sources
Training on chat history
Starter
Pro
AI answer quality
Standard
Advanced
Context depth
Limited
Complete
Consistent answers
Answer verification
Tone-of-voice enforcement
Basic
Starter
Pro
Refund payments
Cancel orders
Schedule appointments
Look up data in systems
Automatic escalation
Run your own actions
Starter
Pro
Automatic integrations
Supported platforms
Shopify, Lightspeed, WooCommerce, Wix
Shopify, Lightspeed, WooCommerce, Wix
Active integrations
1 of choice
5
Sync frequency
Periodic
Faster
API access
Starter
Pro
Hide "Powered by"
Starter
Pro
Take over a conversation
Conversation insights
Basic
Conversation exports
Support level
Standard
Priority + onboarding

What is a conversation? A conversation starts when a visitor sends their first message and remains active until 24 hours after the last message.
Extra conversations are automatically charged at a fixed rate. You will receive a warning at 80% and 100% usage.

Frequently asked questions

Everything you want to know about Ragently and our pricing

What is Agentic AI and how is it different from a regular chatbot?
A regular chatbot answers questions. Ragently's Agentic AI does that too, but goes further: it manages orders, processes returns, books appointments and looks up data in your systems — all without human intervention. The AI decides what action is needed and executes it immediately. Only when it's unsure does it escalate to a human.
How does the free trial work?
You get 7 days of full access to Ragently. Installing from the Shopify App Store? Then you approve the Starter subscription once in Shopify when you install; nothing is charged during the trial, and after 7 days it continues as Starter unless you cancel before then under Settings → Billing. Signing up with Google needs no payment details: after 7 days your account pauses until you choose a plan.
How long does it take to go live?
Most teams go live within a single afternoon. Upload your documents (FAQ, return policy, product info), set the tone-of-voice and embed the widget on your webshop. The Shopify integration is set up in a few clicks.
Where is my data stored? Is Ragently GDPR-compliant?
Yes. Ragently is GDPR-compliant and your data is stored on EU servers. We never use your data to train AI models or share it with third parties.
What happens if I exceed my conversation limit?
We send you a notification at 80% and 100% of your limit. Extra conversations are charged automatically at €0.35 (Starter), €0.18 (Growth) or €0.09 (Pro) per conversation on monthly plans — or the same amounts in US dollars if your Shopify store is billed in USD. Yearly plans have no pay-per-use: when you reach the limit, you upgrade. You can also upgrade to a higher plan at any time.
Can I cancel or switch plans at any time?
Yes. You can cancel or switch plans at any time — no notice period required. Upgrades take effect immediately. For downgrades or cancellations, your current plan stays active until the end of the billing period.
Are there any setup costs?
No. There are no setup costs. You only pay your monthly subscription. If you need help getting started, you can book a session with one of our consultants via the contact page. This is a paid service.
How does the Shopify integration work?
The Shopify integration is available on all plans. Once connected, Ragently has access to orders, customer data and products — so the AI agent can take direct action: look up orders, cancel them or share the status. The integration is set up in a few steps from your dashboard.

Want to know exactly how we protect your data?

Read our AI privacy architecture

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