Your AI agent handles customer service — and actually acts on it
Ragently answers questions, manages orders, processes refunds, and schedules appointments — automatically, from your own data. Live in under a day. Built for webshops.
- No credit card required
- 7 days free trial
Example conversation: a customer asks where their order is and the AI agent shows the order status, the carrier and the expected delivery time straight away.
For online stores
An AI agent that looks up orders, handles returns and recommends products in your Shopify or WooCommerce store.
See the featuresFor restaurants and hospitality
An AI receptionist that answers the phone and books reservations, plus online reservations on your own site.
Discover the hospitality solutionNot just a chatbot. An AI agent that takes action.
Ragently doesn't just answer questions — it acts on them. Manage orders, process refunds, schedule appointments: your AI agent handles it autonomously, without a human in the loop.
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Autonomous actions Manages orders, issues refunds, books appointments — no human needed
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Real-time execution Your customer asks, Ragently acts — immediately
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Intelligent escalation Escalates to a human when it's unsure — smart handoff, not a dead end
Manage Orders
Automatically processed
Returns
Directly refunded
Appointments
Scheduled & rescheduled
Escalation
Smartly transferred
Three steps to automated customer service — live within an afternoon.
Upload your knowledge base
Upload your FAQs, return policy, product descriptions, and support docs. Ragently indexes everything automatically.
Configure your AI agent
Set your agent's name, tone-of-voice, and which actions it's allowed to take — such as cancelling orders up to a certain amount.
Go live
Embed the AI agent on your webshop and go live. Most teams are up and running within a single afternoon.
How an answer comes together
Everything your webshop's customer service needs
From accurate answers to autonomous actions — all in one AI agent.
RAG-powered accuracy
Ragently uses Retrieval-Augmented Generation (RAG) to answer exclusively from your own knowledge base — no hallucinations, no guesswork.
Multilingual
Serve customers in Dutch, English, and 50+ other languages — with natural, fluent responses every time.
Easy integration
Connect Ragently to your webshop in minutes via a widget, API, or webhook. Works with Shopify, Lightspeed, and custom platforms.
Analytics dashboard
See which questions come up most, how often the AI resolves them, and where to improve — in a clear, real-time dashboard.
GDPR-ready security
GDPR-compliant, EU-hosted, with encryption in transit and at rest. Your data stays yours.
Always up to date
Update your knowledge base any time — Ragently immediately answers with the latest information. No retraining required.
Choose the plan that fits. Always cancellable, no hidden costs.
For webshops getting started with AI customer service
- 100 conversations per month
- 1 agent
- Agentic AI included — cancel orders, returns & appointments
- Shopify integration
- 10 documents
- Email support
For growing webshops that want more automation
- 500 conversations per month
- Up to 3 agents
- Full Agentic AI + manual takeover
- 2 platform integrations of your choice (Shopify, Lightspeed, WooCommerce or Wix)
- 25 documents
- Minimal branding
For high-volume teams that need full control
- 2,500 conversations per month
- Up to 10 agents
- Agentic AI with custom actions
- Up to 5 integrations + API access
- Unlimited documents
- No branding
Start automating your customer service today
7 days free. No credit card required. Live within an afternoon.
Become a pilot user — free Growth plan — 20 of 20 spots left Become a pilot